Shipping & Returns

Shipping Rates as of Aug 2015

$6 shipping custom cigar box included - 3 day shipping to the continental United States

$14 to Canada

$18 for all International shipping, Hawaii and Alaska. 

If you are not satisfied with your Ella Bing purchase, we will work with you to ensure that you are.


When will my order be shipped?

Ella Bing is built an extraordinary reputation on quick, fast and precise shipping. Ella Bing makes every attempt to ship same day or next day.  

Do you ship outside the United States?

Yes, with out a doubt. $18 for all International shipping. 

How can I track my order?

Once we have shipped your order, you will receive an email with tracking information. Be aware that sometimes these emails end up in your Junk Email Folder. And if you have the latest version of Android Jelly Bean, Google Now will notify you of it as well. 

Can I ship to an address that's different from my billing address?

Absolutely. When you set up your Ella Bing account, you're able to enter separate shipping addresses and even save addresses that you may want to ship to in the future.